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Help Needed With Post Processor

Posted: Tue Apr 21, 2020 4:56 pm
by bigun913
I have called at least twenty times to both Sam and Ryan and cant even get an answer. I have sent emails multiple times asking for help with the post processor for this machine I bought from them with no replies. I have worked with the processor editor and cannot get it to cut the design. So far I have $7000.00 invested in a plasma table, a plasma cutter and software. I am beginning to wonder if this thing will ever work. HELP.

Re: Help Needed With Post Processor

Posted: Wed Apr 22, 2020 2:38 pm
by chademling94
Have you thought about just switching to inkscape? It is free, works, and alot of people use it so you would have more support from the forum and/or youtube.

Also have you tried the new customer support line?

Re: Help Needed With Post Processor

Posted: Thu Apr 30, 2020 7:08 pm
by Dave56
Customer Service Number: (512) 234-3607
Customer Service Hours: M-F 7:30-3:30

After Hours Customer Service is still:
Ryan: (512) 944-2051
Sam: (512) 542-1551