Help Needed With Post Processor

Made by Vectric, this program is dedicated to creating designs specifically for CNC machines.
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Joined: Thu Jun 28, 2018 10:31 am
Help Needed With Post Processor

Post by bigun913 » Tue Apr 21, 2020 4:56 pm

I have called at least twenty times to both Sam and Ryan and cant even get an answer. I have sent emails multiple times asking for help with the post processor for this machine I bought from them with no replies. I have worked with the processor editor and cannot get it to cut the design. So far I have $7000.00 invested in a plasma table, a plasma cutter and software. I am beginning to wonder if this thing will ever work. HELP.

Posts: 148
Joined: Sun Aug 19, 2018 6:57 pm
Location: Wisconsin
Re: Help Needed With Post Processor

Post by chademling94 » Wed Apr 22, 2020 2:38 pm

Have you thought about just switching to inkscape? It is free, works, and alot of people use it so you would have more support from the forum and/or youtube.

Also have you tried the new customer support line?
Millermatic 252
Synchrowave 210
Thermal Dynamics Cutmaster 52
Grizzly G0757Z H/V Mill
Grizzly G0765 Lathe
Ellis 1600
Everlast 80s
GoFab CNC 4'x8' Plasma Table

Posts: 45
Joined: Wed Sep 25, 2019 3:45 am
Location: Central Illinois
Re: Help Needed With Post Processor

Post by Dave56 » Thu Apr 30, 2020 7:08 pm

Customer Service Number: (512) 234-3607
Customer Service Hours: M-F 7:30-3:30

After Hours Customer Service is still:
Ryan: (512) 944-2051
Sam: (512) 542-1551

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